July 15, 2020 Delivery WG Call Notes
Contents
Action Items
Attendees
Zac, Chris, Brian, Mary Ann, Kara
Agenda
- Instructors list update
 - Draft Best Practices Wiki - Go to Webinar
 - Train the trainer resources
 - Solicitation boiler-plate language for contracting online training: what should a funder be asking for when hiring a contractor to deliver e-learning?
 
Call Notes
Instructors list update
- Updated spreadsheet with trainers, contacted everyone on the list; Brian got < 30% response
 - Plan is to reach out to people in person to find expertise, strengths, and online training capacity
 - Emails may be getting blocked by recipients; do we have constant contact or mail chimp to find open rates?
 - Should we do an RFQ/RFI to build the list of trainers?
 - How much effort to spend on this effort?
 - Want to call people, rather then using an online poll
 - RFQ or RFI for trainers from MJOs
 - Send a second email to the non-responsive people
 - Take small sample of non-responsive and call them, find out if if they didn't respond by choice or if it was because they didn't receive the email
 
Draft Best Practices Wiki - Go to Webinar
Train the trainer resources
- Need to loop MARAMA into this discussion
 - RTP training was a big lift, can’t do this every time
 - Kara is going through the same thing with NACT 334 facilitation
 - MJO effort is really high still
 - Going to take multiple rounds of practice
 - NOWCC practice session
 - A lot of people’s first time on the platform
 - MARAMA lead the discussion, it was difficult to train 15 people on the platform
 - It would be helpful to have someone from GoTo to train these instructors
 - Another session with just the trainers teaching NACT 334
 - GoToWebinar training is needed by GoTo
 - Live training with LogMeIn: https://attendee.gototraining.com/5p6g1/catalog/5615113870425159680?tz=America/Chicago
 - LogMeIn Event services: https://assets.cdngetgo.com/81/6f/5e4bb50e41d1969761e615cc1234/event-services-na.pdf*
 - Zac to send email laying out roles and responsibilities for NACT courses
- Pre-post event facilitation MJOs
 - Licenses: MJOs
 - Live event facilitation: EPA
 
 - Ideally have coaches to show instructors how to pivot their content, alternative is to point people to resources
 
Solicitation boiler-plate language
- See example terms to include in online training contracts
 
Next Call
- Wednesday August 19, 2020 @ 11:00 Central